Please note that, as part of our regular hardware replacement cycle, we will shortly be moving users from our US-based "Aslan" server onto a new server. The new server features quad core Xeon processors and 8GB RAM, as well as the latest CentOS 6.x operating system, so you should notice a significant performance boost. We will also be taking this opportunity to upgrade to MySQL 5.5 on the new server. Rest assured that all your existing data will remain safe as part of this process, and you should notice no difference other than enhanced performance once the transfer is complete.
In order to ensure the process happens smoothly, we will be moving accounts over on an individual basis. All content will be copied, including web sites, databases, e-mails, statistics and so on. Note that your site will be given a new IP address in the process. Existing DNS servers will be updated automatically, so you should notice little or no downtime. We will also carry out all transfers at off-peak times, to ensure as little disruption as possible. If you host your own DNS servers and don't use the Zernebok DNS servers, we will send you an e-mail with new details before carrying out any transfer. If you believe this is likely to be an issue for you, please submit a support ticket.
If you have made use of our server hostname "aslan.zernebok.com" directly (e.g., in a mail client), you will need to change this to mail.yourdomain.com to avoid any disruption. The new server will have a temporary hostname until the old Aslan server is retired completely.
At present, there will be no changes to any of our other shared hosting servers. If you have a VPS or dedicated server with us, this will also not be affected.
If you notice any problems or encounter any difficulty, please do not hesitate to get in touch.
Wednesday, May 16, 2012
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